Independent directory. Every listing is checked against the agency’s own website. How we vet agencies

Healthcare Specialty

Medical Practice Marketing Agencies

Compare agencies that market independent and group medical practices, from primary care to specialty clinics. Listings show services, pricing signals and healthcare focus, so you can find firms that fill the right appointment types and respect the privacy and advertising rules physicians work under.

Doctor talking with a mother and daughter
Agencies listed
145
Last fact-check
Nov 3, 2026

MYSense

Petaling Jaya, Malaysia

Healthcare is one of several verticals

Petaling Jaya digital agency offering medical SEO, AI search, Google Ads, social, influencer and Xiaohongshu marketing for dental, aesthetic and specialist clinics.

Best for
Dental and aesthetic clinics wanting SEO, social and influencer campaigns from a broad agency
Specialties
Dental, Med Spa, Medical Practices
Pricing
Custom quotes only; free strategy session offered
Privacy
Its healthcare page names Malaysia's PDPA alongside KKM, MMC and KKLIU rules and says…
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
No reviews yetVerified Nov 2026

Net Zero Medical

Turin, Italy

Healthcare only

Turin web agency building websites and running Google Ads and Meta lead campaigns for doctors, private clinics and outpatient centers.

Best for
Specialist doctors and small private clinics in Italy wanting paid lead campaigns and a new website
Specialties
Dental, Mental Health, Medical Practices, Orthopedics, Eye Care, Women's Health
Pricing
Custom quotes only; free consultation
Privacy
Contact form asks for consent to data processing under EU Regulation 2016/679 (GDPR)
  • PPC
  • Social Media
  • Web Design
No reviews yetVerified Nov 2026

Netpeak

Dover, Delaware

Healthcare is one of several verticals

International digital agency with a US arm in Delaware and an orthodontic program covering SEO, PPC, GEO, social media, reviews and web design.

Best for
Multi-location orthodontic and dental groups
Specialties
Dental, Orthodontics, Hospitals and Health Systems, Medical Practices, Digital Health, Durable Medical Equipment
Pricing
Custom quote based on market size, services and goals; no hidden costs
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
5.0based on 71 Clutch reviews +1 more siteVerified Oct 2026

NEXA

Dubai, United Arab Emirates

Healthcare is one of several verticals

Dubai HubSpot partner agency with a healthcare practice serving providers, medical suppliers and health brands with branding, websites, content, lead generation and CRM.

Best for
Medical device, dental supply and healthcare brands needing B2B lead generation and HubSpot CRM in the GCC
Specialties
Dental, Orthodontics, Medical Practices, Medical Devices, Veterinary
Pricing
Custom quotes only
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +3
No reviews yetVerified Nov 2026

O360

Santa Ana, California

Healthcare only

California healthcare marketing company building HIPAA-compliant websites, SEO, ads and review programs for dental, optometry, medical and veterinary practices.

Best for
Independent optometry and dental practices wanting a month-to-month package
Specialties
Dental, Orthodontics, Med Spa, Chiropractic, Physical Therapy, Mental Health +10 more
Pricing
Package pricing; no setup fees
Privacy
HIPAA-compliant websites, forms and tracking; ad pixels kept away from patient-facing flows
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +2
4.9based on 442 Google reviewsVerified Oct 2026

Officite

Downers Grove, Illinois

Healthcare only

Illinois medical website and marketing provider building HIPAA-compliant sites, SEO, PPC and AI search optimization for OB/GYN, dermatology and other specialty practices.

Best for
OB/GYN and specialty physician practices wanting a compliant website
Specialties
Dental, Dermatology, Medical Practices, Weight Loss and Bariatric, Women's Health, Hearing Care +5 more
Pricing
Package pricing
Privacy
Web design built to meet HIPAA requirements with encryption and secure connections; company Business…
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
4.4based on 81 Google reviews +1 more siteVerified Oct 2026

Healthcare only

Mérida medical marketing agency offering Google advertising, social media and medical branding exclusively for doctors and medical brands.

Best for
Specialist doctors in Yucatán and southeast Mexico wanting Google Ads, social media and a medical brand identity
Specialties
Medical Practices, Orthopedics, Eye Care, Weight Loss and Bariatric, Women's Health
Pricing
Custom quotes only
  • PPC
  • Social Media
  • Branding
No reviews yetVerified Nov 2026

OOm

Singapore, Singapore

Healthcare is one of several verticals

Singapore performance marketing agency running SEO, GEO, Google and Meta ads, content and websites for clinics, hospitals and medical groups.

Best for
Eye, physio and specialist clinics wanting SEO and paid search with named local references
Specialties
Plastic Surgery, Dermatology, Physical Therapy, Hospitals and Health Systems, Medical Practices, Fertility +1 more
Pricing
Custom quotes only
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
No reviews yetVerified Nov 2026

Optiimus

Edmonton, Canada

Healthcare is a core vertical

Edmonton dental, medical and healthcare marketing firm combining websites, Google Ads, SEO, review management and patient CRM tools for Canadian practices.

Best for
Smaller dental, therapy and allied health practices wanting a website, local SEO, reviews and patient CRM tools in one package
Specialties
Dental, Chiropractic, Physical Therapy, Mental Health, Medical Practices
Pricing
Custom quotes; demo booking required
  • SEO
  • PPC
  • Web Design
  • Reputation Management
  • +1
No reviews yetVerified Nov 2026

PLMR

London, United Kingdom

Healthcare is one of several verticals

Westminster communications consultancy managing social channels, event posts and staff training for UK care home groups and diabetes services.

Best for
UK care home groups and community health services wanting social channel support and staff training
Specialties
Medical Practices, Senior Living
Pricing
Custom quotes only
  • Social Media
No reviews yetVerified Nov 2026

PM Publicidad Médica y Sanitaria

Naucalpan de Juárez, Mexico

Healthcare only

Naucalpan agency combining digital advertising, medical SEO, websites and COFEPRIS advertising permits for doctors, clinics and aesthetic practices.

Best for
Clinics and aesthetic practices that need COFEPRIS advertising permits handled together with their digital campaigns
Specialties
Med Spa, Medical Practices
Pricing
Custom quotes only; free diagnosis
  • SEO
  • PPC
  • Social Media
  • Web Design
No reviews yetVerified Nov 2026

Practice Builders

Durham, North Carolina

Healthcare only

Durham, North Carolina healthcare marketing firm offering websites, SEO, reputation management and social media to medical, dental and therapy practices since 1979.

Best for
Independent practices and smaller surgery or urgent care centers
Specialties
Dental, Orthodontics, Plastic Surgery, Dermatology, Med Spa, Chiropractic +19 more
Pricing
Custom quote; monthly budgets from under $400 to over $1,201
  • SEO
  • Social Media
  • Web Design
  • Content Marketing
  • +2
4.2based on 32 Google reviews +1 more siteVerified Oct 2026

PracticeBeat

Pittsburgh, Pennsylvania

Healthcare only

Pittsburgh medical marketing company offering websites, SEO, AI search visibility, ads and reputation tools to independent practices, including pain clinics.

Best for
Independent pain practices wanting marketing and scheduling tools on one platform
Specialties
Dermatology, Med Spa, Addiction Treatment, Medical Practices, Orthopedics, Eye Care +3 more
Pricing
Custom quote; free MarketShifter analysis or demo
Privacy
HIPAA-compliant websites and online scheduling forms
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
4.8based on 25 Google reviewsVerified Oct 2026

Practis

Charlotte, North Carolina

Healthcare only

Charlotte healthcare marketing company offering medical social media, SEO, PPC, websites and HIPAA-compliant patient tools to specialty physician practices.

Best for
Specialty physician groups such as urology, OB-GYN and orthopedics wanting social media bundled with a website and patient tools
Specialties
Dermatology, Mental Health, Medical Practices, Orthopedics, Women's Health
Pricing
Bundled growth packages; prices not published
Privacy
Offers HIPAA-compliant chat and text, secure online forms and online bill pay
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +3
No reviews yetVerified Nov 2026

Praxis360

Nagpur, India

Healthcare only

Nagpur agency focused on doctors, building websites and running SEO, local search and performance marketing for clinics across many specialties.

Best for
Independent doctors and small clinics in India wanting a website, local SEO and Google ads
Specialties
Dental, Plastic Surgery, Physical Therapy, Medical Practices, Orthopedics, Fertility +1 more
Pricing
No published pricing
  • SEO
  • PPC
  • Web Design
  • Branding
No reviews yetVerified Nov 2026

Primal

Kuala Lumpur, Malaysia

Healthcare is one of several verticals

Kuala Lumpur digital agency offering SEO, AI search, Google and Meta ads for clinics, hospitals, pharmacies and eldercare providers.

Best for
Multi-branch aesthetic and medical clinics wanting search and paid ads tied to enquiry tracking
Specialties
Dental, Med Spa, Medical Practices, Senior Living
Pricing
Custom quotes only
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
No reviews yetVerified Nov 2026

Promozione Medica

Milan, Italy

Healthcare only

Milan medical marketing consultancy for doctors, dentists and clinics offering SEO, Google and Meta ads, reputation, content and lead generation.

Best for
Doctors, dentists and outpatient clinics in Italy wanting a medically trained consultant handling SEO, ads and compliance
Specialties
Dental, Plastic Surgery, Mental Health, Medical Practices, Eye Care, Veterinary
Pricing
Custom quotes only; personalized consultation and online presence analysis on request
Privacy
Contact forms reference consent under the GDPR (EU Regulation 679/2016)
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +5
No reviews yetVerified Nov 2026

PULSE Digital

Singapore, Singapore

Healthcare is a core vertical

Singapore medical marketing agency working almost entirely with clinics on AI search, medical SEO, Google and Meta ads, websites and copywriting.

Best for
Specialist and aesthetic clinics wanting compliant search, AI visibility and ads with a performance guarantee
Specialties
Dental, Dermatology, Med Spa, Medical Practices, Orthopedics
Pricing
Custom quotes; "No Enquiries, No Fee" guarantee stops the management fee if a 90-day enquiry baseline…
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +2
No reviews yetVerified Nov 2026

Raketbe Agency

Riyadh, Saudi Arabia

Healthcare only

Riyadh agency that works only with clinics and medical complexes, building content, media buying and follow-up systems that turn ads into bookings.

Best for
Riyadh clinics and medical complexes that want ads, content and lead follow-up handled together
Specialties
Medical Practices
Pricing
Custom quotes only
  • PPC
  • Web Design
  • Content Marketing
  • Branding
  • +1
No reviews yetVerified Nov 2026

Rakos Media Group

Niagara Falls, New York

Healthcare is one of several verticals

Niagara Falls agency handling SEO, AI search, paid ads and conversion websites, with published case studies for a 17-location durable medical equipment provider.

Best for
Regional DME and medical supply companies wanting SEO, paid search and reorder-focused marketing
Specialties
Medical Practices, Durable Medical Equipment
Pricing
Custom quotes only
  • SEO
  • AEO and GEO
  • PPC
  • Web Design
No reviews yetVerified Nov 2026

RemedyConnect

Centennial, Colorado

Healthcare only

Pediatric-focused practice technology and marketing company offering websites, SEO, reviews, social media and patient education, now part of Office Practicum.

Best for
Independent pediatric practices wanting a pediatric-specific website, local SEO and patient education content
Specialties
Medical Practices, Pediatrics
Pricing
Custom quotes only
  • SEO
  • Social Media
  • Web Design
  • Content Marketing
  • +1
No reviews yetVerified Nov 2026

Right Hand Man

Auckland, New Zealand

Healthcare is one of several verticals

Boutique Auckland agency offering strategy, branding, Google Ads, SEO, websites and monthly marketing support for medical, dental and allied health practices.

Best for
Owner-run New Zealand practices wanting an outsourced marketing department on a monthly basis
Specialties
Dental, Chiropractic, Physical Therapy, Medical Practices, Hearing Care
Pricing
Custom quotes; free 30-minute consultation and free one-hour marketing assessment
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +3
No reviews yetVerified Nov 2026

Royal Ink

Las Vegas, Nevada

Healthcare is a core vertical

Las Vegas creative and marketing agency managing social media, websites, SEO and ads for neurology, dermatology, orthopedic and dental practices.

Best for
Las Vegas area specialty practices wanting social posting, design and ads from one local team
Specialties
Dental, Dermatology, Medical Practices, Orthopedics, Home Health and Hospice
Pricing
Custom quotes only
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +3
No reviews yetVerified Nov 2026

Ruby Digital

Cape Town, South Africa

Healthcare is one of several verticals

Cape Town digital marketing agency with a healthcare practice offering SEO, AI search optimization, Google and Meta ads and content for clinics and practices.

Best for
Aesthetic clinics and multi-site practices wanting SEO, AI search visibility and paid ads from one team
Specialties
Med Spa, Hospitals and Health Systems, Medical Practices
Pricing
Custom quotes only
Privacy
Healthcare page says providers must meet rules such as POPIA and states that the…
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
No reviews yetVerified Nov 2026

RUNNER Agency

Dallas, Texas

Healthcare only

Dallas medical marketing agency running websites, local SEO, paid ads and patient CRM tools for pain, spine, fertility and other specialty practices.

Best for
Pain and spine practices
Specialties
Dental, Orthodontics, Addiction Treatment, Medical Practices, Urgent Care, Orthopedics +4 more
Pricing
Custom quote; free consultation
Privacy
Websites, hosting and Front Office Helper CRM are HIPAA compliant
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +3
5.0based on 53 Google reviews +2 more sitesVerified Oct 2026

Safari Digital

Sydney, Australia

Healthcare is one of several verticals

Sydney SEO agency with a dental program for Australian general dentists, cosmetic dentists and orthodontists, priced from about $2,500 a month.

Best for
Australian dental and orthodontic clinics
Specialties
Dental, Orthodontics, Medical Practices
Pricing
Dental SEO from about $2,500 to $10,000+ per month (AUD)
  • SEO
  • Content Marketing
5.0based on 31 Google reviewsVerified Oct 2026

Salus Agency

Albignasego, Italy

Healthcare only

Padua-area healthcare marketing agency building websites, SEO, social media and Google and Meta ads for doctors, dentists, clinics and health brands.

Best for
Independent doctors, dentists and physiotherapists in Italy wanting local SEO, a new website and social ads
Specialties
Dental, Dermatology, Physical Therapy, Mental Health, Medical Practices, Pharma and Life Sciences +2 more
Pricing
Custom quotes only; free initial consultation
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +2
No reviews yetVerified Nov 2026

SEO.com.ph

Makati, Philippines

Healthcare is one of several verticals

Makati SEO agency with a healthcare page covering clinic local SEO, provider profiles, medical content and AI search, with published healthcare price ranges.

Best for
Philippine clinics and hospitals that want published SEO pricing and provider-level search work
Specialties
Hospitals and Health Systems, Medical Practices
Pricing
Healthcare SEO from PHP 30,000-80,000/month (single clinic) and PHP 80,000-200,000+/month (hospitals, multi-branch)
Privacy
Healthcare page lists HIPAA-aware technical SEO among its services
  • SEO
  • AEO and GEO
  • Content Marketing
  • Reputation Management
No reviews yetVerified Nov 2026

Shantal Marketing Médico

São Paulo, Brazil

Healthcare is a core vertical

São Paulo agency building medical authority for doctors and hospitals through SEO, GEO and AEO, websites, blogs, paid traffic and social media.

Best for
Specialist doctors and hospitals wanting long-term search and AI answer authority
Specialties
Plastic Surgery, Dermatology, Hospitals and Health Systems, Medical Practices, Orthopedics, Eye Care
Pricing
Quoted after the Raio-X diagnostic meeting
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
No reviews yetVerified Nov 2026

SmartSites

Paramus, New Jersey

Healthcare is a core vertical

New Jersey digital marketing agency serving hundreds of healthcare organizations with SEO, PPC, AI search and web services, including podiatry clients.

Best for
Podiatry and specialty practices in the Northeast
Specialties
Dental, Plastic Surgery, Med Spa, Chiropractic, Mental Health, Addiction Treatment +6 more
Pricing
Custom quote based on specialty, market and services
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +2
5.0based on 895 Google reviews +3 more sitesVerified Oct 2026

Side-by-Side Comparison

AgencyHeadquartersHealthcare focusCore servicesPublished pricing
MYSensePetaling Jaya, MalaysiaHealthcare is one of several verticalsSEO, AEO and GEO, PPCCustom quotes only; free strategy session offered
Net Zero MedicalTurin, ItalyHealthcare onlyPPC, Social Media, Web DesignCustom quotes only; free consultation
NetpeakDover, DelawareHealthcare is one of several verticalsSEO, AEO and GEO, PPCCustom quote based on market size, services and goals;…
NEXADubai, United Arab EmiratesHealthcare is one of several verticalsSEO, PPC, Social MediaCustom quotes only
O360Santa Ana, CaliforniaHealthcare onlySEO, PPC, Social MediaPackage pricing; no setup fees
OfficiteDowners Grove, IllinoisHealthcare onlySEO, AEO and GEO, PPCPackage pricing
Olter Marketing MédicoMérida, MexicoHealthcare onlyPPC, Social Media, BrandingCustom quotes only
OOmSingapore, SingaporeHealthcare is one of several verticalsSEO, AEO and GEO, PPCCustom quotes only
OptiimusEdmonton, CanadaHealthcare is a core verticalSEO, PPC, Web DesignCustom quotes; demo booking required
PLMRLondon, United KingdomHealthcare is one of several verticalsSocial MediaCustom quotes only
PM Publicidad Médica y SanitariaNaucalpan de Juárez, MexicoHealthcare onlySEO, PPC, Social MediaCustom quotes only; free diagnosis
Practice BuildersDurham, North CarolinaHealthcare onlySEO, Social Media, Web DesignCustom quote; monthly budgets from under $400 to over…
PracticeBeatPittsburgh, PennsylvaniaHealthcare onlySEO, AEO and GEO, PPCCustom quote; free MarketShifter analysis or demo
PractisCharlotte, North CarolinaHealthcare onlySEO, PPC, Social MediaBundled growth packages; prices not published
Praxis360Nagpur, IndiaHealthcare onlySEO, PPC, Web DesignNo published pricing
PrimalKuala Lumpur, MalaysiaHealthcare is one of several verticalsSEO, AEO and GEO, PPCCustom quotes only
Promozione MedicaMilan, ItalyHealthcare onlySEO, PPC, Social MediaCustom quotes only; personalized consultation and online presence analysis…
PULSE DigitalSingapore, SingaporeHealthcare is a core verticalSEO, AEO and GEO, PPCCustom quotes; "No Enquiries, No Fee" guarantee stops the…
Raketbe AgencyRiyadh, Saudi ArabiaHealthcare onlyPPC, Web Design, Content MarketingCustom quotes only
Rakos Media GroupNiagara Falls, New YorkHealthcare is one of several verticalsSEO, AEO and GEO, PPCCustom quotes only
RemedyConnectCentennial, ColoradoHealthcare onlySEO, Social Media, Web DesignCustom quotes only
Right Hand ManAuckland, New ZealandHealthcare is one of several verticalsSEO, PPC, Social MediaCustom quotes; free 30-minute consultation and free one-hour marketing…
Royal InkLas Vegas, NevadaHealthcare is a core verticalSEO, PPC, Social MediaCustom quotes only
Ruby DigitalCape Town, South AfricaHealthcare is one of several verticalsSEO, AEO and GEO, PPCCustom quotes only
RUNNER AgencyDallas, TexasHealthcare onlySEO, PPC, Social MediaCustom quote; free consultation
Safari DigitalSydney, AustraliaHealthcare is one of several verticalsSEO, Content MarketingDental SEO from about $2,500 to $10,000+ per month…
Salus AgencyAlbignasego, ItalyHealthcare onlySEO, PPC, Social MediaCustom quotes only; free initial consultation
SEO.com.phMakati, PhilippinesHealthcare is one of several verticalsSEO, AEO and GEO, Content MarketingHealthcare SEO from PHP 30,000-80,000/month (single clinic) and PHP…
Shantal Marketing MédicoSão Paulo, BrazilHealthcare is a core verticalSEO, AEO and GEO, PPCQuoted after the Raio-X diagnostic meeting
SmartSitesParamus, New JerseyHealthcare is a core verticalSEO, AEO and GEO, PPCCustom quote based on specialty, market and services

Pricing and terms as of each profile’s last verified date.

From the blog

Guides on Medical Practice Marketing

All articles

Guides

Healthcare PPC Advertising Rules For Google

Google Ads healthcare rules explained: prescription drug terms, LegitScript certification, addiction services, experimental treatments, health audience limits and tracking law.

Nov 2, 2026

What to Look For

Most medical practices do not need more traffic. They need the right patients booking the right visit types with the right provider. Good agencies start from your schedule and payer mix, not from a standard package.

  • Provider-level visibility: Accurate profiles for every physician and advanced practice provider across Google, health directories and your own site.
  • Booking integration: Online scheduling connected to your practice management system, with tracking that respects privacy rules.
  • Payer-aware targeting: Campaigns weighted toward the insurance plans and self-pay services you want to grow.
  • Patient communication: Recall, reminder and newsletter programs that keep existing patients engaged.
  • Practice reputation: Steady review requests and reply templates that never confirm someone is a patient.

Compliance and Advertising Rules

Privacy shapes digital marketing for any HIPAA covered entity. HHS OCR guidance says tracking tools on patient portals and on scheduling or symptom tools can capture protected health information, that vendors receiving it generally need a business associate agreement, and that a cookie banner is not a HIPAA authorization. A 2024 court ruling narrowed the guidance for some public pages, but the core still applies.

Reviews are a common source of trouble. OCR has settled with practices that disclosed patient details while replying to online reviews, including a $23,000 settlement announced in December 2022. The FTC’s rule on consumer reviews and testimonials, in effect since October 21, 2024, bans fake reviews, reviews bought on the condition they are positive, and undisclosed reviews from staff or relatives.

Ad platforms limit health targeting. Google’s personalized ads policy treats health conditions as a sensitive category, ruling out remarketing and customer match aimed at people with a condition. Meta’s personal attributes policy rejects copy like “Do you have diabetes?” while allowing “New diabetes treatment available”. State medical boards also regulate physician advertising, including claims about board certification, so have credential language checked.

How Engagements Usually Work

Practices typically hire for local SEO, a website, review management and paid search, on monthly retainers with ad spend billed separately. Larger groups may add brand work, provider recruitment campaigns or patient communication programs. Specialty practices often need separate campaigns for each service line, since a cardiology referral and a sports medicine walk-in follow very different paths.

Ask for reporting by appointment type and provider where possible, plus calls answered versus missed, since phone handling often limits results. Confirm ownership of the website, domains and ad accounts, and ask how the agency will handle tracking tools under a business associate agreement.

Red Flags

  • Generic templates across specialties: Content written for any doctor converts poorly and ranks poorly.
  • Review replies that mention care: This has led to HHS settlements.
  • Lead reports with no booked visits: Ask how leads become appointments.
  • Unclear data handling: No BAA, no data map and no answers on pixels.

Frequently Asked Questions

How do medical practices attract new patients online?

The foundation is accurate Google Business Profiles for each location and provider, a fast website with clear service and insurance information, online booking, and a steady flow of reviews. Paid search helps for specific services or new locations. Agencies should show results in booked appointments, not just traffic.

What should a medical practice spend on marketing?

There is no single correct figure. Spending depends on growth goals, competition, payer mix, how full your schedule already is and the value of the services you want to grow. Start from capacity and target visit types, set a test budget with clear tracking, and adjust based on cost per booked appointment.

How should doctors respond to negative online reviews?

Keep replies general, never confirm the reviewer is a patient, and do not discuss care, dates or billing. HHS has fined practices that disclosed patient information in replies. A short note inviting the person to contact the office directly usually works best. Have your privacy officer approve a standard reply.

Do medical practices need a HIPAA compliant website?

If your site collects health information through forms, scheduling or portals, those features and the vendors behind them need to meet HIPAA requirements, including business associate agreements where vendors handle PHI. HHS guidance also covers tracking tools. General pages like hours and directions usually raise fewer issues. Ask your agency for a written data map.

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