Independent directory. Every listing is checked against the agency’s own website. How we vet agencies

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Healthcare Reputation Management Agencies

Online reviews shape which providers patients choose, but healthcare teams face strict limits on how they ask for and answer them. Use this guide to find agencies that grow genuine reviews and respond without exposing patient information.

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Agencies listed
131
Last fact-check
Nov 4, 2026
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SponsoredHealthcare only

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Best for
The buyers you serve best, in your own words
Specialties
The healthcare specialties you work with
Pricing
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  • Reputation Management
  • SEO
  • PPC
  • Social Media
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12AM Agency

Dallas, Texas

Healthcare is one of several verticals

Dallas digital agency offering SEO, AI search optimization, paid search and websites, with a dedicated program for DME suppliers and home medical delivery providers.

Best for
DME suppliers and delivery operators wanting local and AI search visibility
Specialties
Durable Medical Equipment
Pricing
Custom quote
Privacy
Builds marketing from approved business information rather than patient details, follows HHS guidance on…
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +2
5.0based on 30 DesignRush reviews +2 more sitesVerified Oct 2026

5W Public Relations

New York, New York

Healthcare is one of several verticals

New York PR, creative and GEO agency running media relations, AI visibility and reputation programs for urgent care centers and physician practices.

Best for
Multi-location urgent care and physician groups wanting earned media and AI visibility
Specialties
Dermatology, Mental Health, Addiction Treatment, Medical Practices, Urgent Care, Senior Living +2 more
Pricing
Monthly budgets from under $15,000 to over $100,000
  • AEO and GEO
  • PPC
  • Social Media
  • Content Marketing
  • +1
4.9based on 43 Clutch reviewsVerified Oct 2026

Agencia SEO Dental

Cornellà de Llobregat, Spain

Healthcare only

Barcelona-area dental marketing agency offering SEO, AI search, Google Ads, CRO and websites to one clinic per area, with published plans.

Best for
Dental clinics wanting clear monthly pricing for SEO and Google Ads without a long contract
Specialties
Dental, Orthodontics
Pricing
Plans from 550 euros/month (Lanza), 950 euros/month (Impulsa) and 1,450 euros/month (Domina); SEO only 450 to…
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
No reviews yetVerified Nov 2026

agentur ort

Frick, Switzerland

Healthcare only

Swiss practice marketing studio building websites, SEO and AI search visibility, video and branding for physicians, dentists and therapists.

Best for
Independent physicians and therapists in German-speaking Switzerland wanting a personal partner for their practice website
Specialties
Dental, Physical Therapy, Medical Practices, Eye Care
Pricing
Custom quotes; free introductory call
Privacy
Offers privacy declarations for practice websites as a service
  • SEO
  • AEO and GEO
  • Social Media
  • Web Design
  • +3
No reviews yetVerified Nov 2026

Anthem

Auckland, New Zealand

Healthcare is one of several verticals

Auckland communications firm running public awareness, media, digital and stakeholder campaigns for pharmaceutical companies, healthcare providers and health charities.

Best for
Pharma companies, health tech firms and health charities needing awareness campaigns, media relations and stakeholder engagement
Specialties
Senior Living, Pharma and Life Sciences, Digital Health
Pricing
Custom quotes only
  • Social Media
  • Content Marketing
  • Reputation Management
  • Branding
No reviews yetVerified Nov 2026

Anvil Media

Portland, Oregon

Healthcare is one of several verticals

Portland digital agency running paid search, paid social and SEO, with a published paid search case study for a regional health system.

Best for
Regional hospitals and health systems in the Pacific Northwest that want a long-running paid search team
Specialties
Hospitals and Health Systems
Pricing
Custom quotes only
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +4
No reviews yetVerified Nov 2026

Armada Medical Marketing

Arvada, Colorado

Healthcare only

Colorado healthcare marketing agency focused on radiology groups, imaging centers, diagnostic labs and interventional practices, with a long published client list.

Best for
Radiology groups, imaging centers and diagnostic labs wanting referral marketing, print and digital work from a niche team
Specialties
Hospitals and Health Systems, Medical Devices, Oncology, Pain Management, Diagnostics and Laboratories
Pricing
Custom quotes only
  • Social Media
  • Web Design
  • Reputation Management
  • Video Marketing
No reviews yetVerified Nov 2026

Audiology Intelligence

St. George, Utah

Healthcare only

St. George, Utah agency serving only audiology and hearing care practices with SEO, ads, automation and AI caller tools.

Best for
Hearing clinics wanting SEO, Google and Meta ads and patient reactivation from a team with clinical hearing experience
Specialties
Hearing Care
Pricing
Monthly retainers; quotes depend on the services chosen
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +2
No reviews yetVerified Nov 2026

Audiology Plus

New York, New York

Healthcare only

Manhattan marketing agency working only with audiology clinics and ENT practices on search, ads, AI search and reputation.

Best for
Independent audiology and ENT practices wanting search, Google Ads and review work from a hearing-only team
Specialties
Hearing Care
Pricing
Custom quotes only
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +2
No reviews yetVerified Nov 2026

Healthcare only

Remote marketing firm for hearing care and audiology practices, offering websites, SEO with AI search work, local listings, paid ads and review generation.

Best for
Independent audiology and hearing aid practices
Specialties
Hearing Care
Pricing
Custom quote; free website consultation
Privacy
Displays a HIPAA badge
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +2
No reviews yetVerified Oct 2026

Avily

Cape Town, South Africa

Healthcare only

Cape Town healthcare marketing agency building websites, patient campaigns and referral programs for dental, medical, therapy and optometry practices across South Africa.

Best for
South African private practices, from dentists to psychologists, wanting a health-only agency to run websites, patient campaigns and referrals
Specialties
Dental, Physical Therapy, Mental Health, Hospitals and Health Systems, Medical Practices, Eye Care +2 more
Pricing
Custom quotes only; no payment or commitment until a proposal is approved
Privacy
Publishes a POPI and PAIA manual on its website and describes its practice website…
  • SEO
  • Social Media
  • Web Design
  • Content Marketing
  • +2
No reviews yetVerified Nov 2026

Berbés

Madrid, Spain

Healthcare only

Madrid health communication and marketing agency serving pharma companies and scientific societies with PR, public affairs, campaigns and events.

Best for
Pharma companies, scientific societies and health organizations needing PR, public affairs and awareness campaigns in Spain
Specialties
Hospitals and Health Systems, Pharma and Life Sciences
Pricing
Custom quotes only
  • Social Media
  • Content Marketing
  • Reputation Management
No reviews yetVerified Nov 2026

Healthcare only

Woman-owned, fully remote agency offering veterinary websites, SEO, ads, social media, blogging and reputation management for animal hospitals and industry groups.

Best for
Independent animal hospitals wanting a veterinary-only marketing team
Specialties
Veterinary
Pricing
Monthly plans priced on time required, not ad budget
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +3
No reviews yetVerified Oct 2026

Blue Orchid Marketing

Danbury, Connecticut

Healthcare is a core vertical

Connecticut marketing company running websites, SEO, email, patient recall campaigns and review programs for podiatrists and other medical practices, plus law firms.

Best for
Podiatry practices wanting to reactivate lapsed patients alongside email, website and review marketing
Specialties
Med Spa, Veterinary, Podiatry
Pricing
Custom quotes only
Privacy
Describes its email, recall and medical marketing programs as HIPAA-compliant
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +5
No reviews yetVerified Nov 2026

Boyes Public Relations

Auckland, New Zealand

Healthcare is a core vertical

Auckland strategic communications consultancy advising healthcare organizations on medicines access, policy change, stakeholder engagement and reputation under public scrutiny.

Best for
Pharma companies, health providers and patient groups facing policy debates, funding decisions or reputational pressure
Specialties
Hospitals and Health Systems, Pharma and Life Sciences
Pricing
Custom quotes only
  • Content Marketing
  • Reputation Management
No reviews yetVerified Nov 2026

Brandignity

Naples, Florida

Healthcare is one of several verticals

Naples, Florida digital agency with a pediatric marketing program covering local SEO, mobile-first websites, social media, paid ads and reputation.

Best for
Independent pediatric practices wanting local SEO, a mobile-first site and social media
Specialties
Veterinary, Pediatrics
Pricing
Custom proposal; free website analysis
Privacy
HIPAA-conscious forms, messaging and workflows
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +2
No reviews yetVerified Oct 2026

BSPKN

Wayzata, Minnesota

Healthcare is a core vertical

Minnesota-based digital agency serving healthcare, financial and construction firms, with published guidance on growing ambulatory surgery center case volume.

Best for
Orthopedic, eye and GI surgery centers wanting procedure content, local SEO and AI search visibility
Specialties
Hospitals and Health Systems, Orthopedics, Eye Care, Gastroenterology, Ambulatory Surgery Centers
Pricing
Custom quotes only; free 30-minute strategy session
Privacy
Describes HIPAA-compliant tracking setup as part of its surgery center marketing approach
  • SEO
  • AEO and GEO
  • PPC
  • Web Design
  • +2
No reviews yetVerified Nov 2026

Healthcare only

Atlanta-area healthcare performance marketing agency running SEO, AI search optimization, paid media and analytics for multi-location providers and specialty groups.

Best for
Multi-location healthcare groups wanting SEO, AI search and paid media from one healthcare-only team
Specialties
Dental, Dermatology, Physical Therapy, Mental Health, Addiction Treatment, Medical Practices +17 more
Pricing
Custom quote; minimum project size of $5,000
Privacy
In-house analytics staff build HIPAA-compliant data infrastructure
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
5.0based on 4 Clutch reviewsVerified Oct 2026

Chatter Buzz Media

Orlando, Florida

Healthcare is a core vertical

Orlando digital agency with a Tampa office running organic social, Meta ads, SEO and CRM work for weight loss, hormone and health tech clients.

Best for
Cash-pay clinics, multi-location health brands and health tech firms wanting social, paid media and CRM from one Florida team
Specialties
Medical Practices, Digital Health, Weight Loss and Bariatric
Pricing
Healthcare engagements start at $10,000/month; free growth audit
Privacy
Describes HIPAA-conscious CRM setup, tracking that keeps PHI out of ad and analytics tools,…
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +5
No reviews yetVerified Nov 2026

Clinic Scalers

Dubai, United Arab Emirates

Healthcare only

Healthcare-only agency in Dubai Marina offering medical SEO, AI search, Google Ads, paid social, clinic websites and reputation work for clinics.

Best for
Dental and aesthetic clinics in Dubai wanting search, ads and reputation handled by a healthcare-only team
Specialties
Dental, Plastic Surgery, Dermatology, Medical Practices, Orthopedics, Fertility +1 more
Pricing
Custom monthly quotes after a free written audit; ad spend paid directly to Google or Meta
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +3
No reviews yetVerified Nov 2026

Com & Health

Paris, France

Healthcare only

Health communication agency founded in 2008 in Paris and Monaco, serving pharmaceutical, medical device, animal health and hospital clients across professional and consumer channels.

Best for
Pharmaceutical, OTC and animal health brands wanting HCP and consumer campaigns with in-house regulatory oversight
Specialties
Hospitals and Health Systems, Pharma and Life Sciences, Medical Devices, Veterinary
Pricing
Custom quotes; free initial diagnostic offered
Privacy
States it works within GDPR for health data, alongside ANSM, EMA and French public…
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +6
No reviews yetVerified Nov 2026

COM Salud

Madrid, Spain

Healthcare only

Madrid health communication agency serving labs, clinics and scientific societies with press, crisis work, digital marketing, SEO, SEM and congresses.

Best for
Pharma companies, scientific societies and patient groups wanting press, crisis and digital work under one health agency
Specialties
Medical Practices, Pharma and Life Sciences, Medical Devices
Pricing
Custom quotes only
  • SEO
  • PPC
  • Social Media
  • Content Marketing
  • +3
No reviews yetVerified Nov 2026

Healthcare is a core vertical

Public relations and marketing firm combining media relations, digital marketing and lead generation for senior living operators and healthcare brands.

Best for
Senior living operators wanting media relations and reputation work alongside digital lead generation
Specialties
Senior Living, Medical Devices
Pricing
Custom quote
  • PPC
  • Social Media
  • Web Design
  • Content Marketing
  • +2
4.9based on 25 Clutch reviewsVerified Oct 2026

corecubed

Asheville, North Carolina

Healthcare only

Women-owned agency for home care, home health, hospice and residential care providers, offering SEO, paid search, websites, print collateral and reputation management.

Best for
Home care and hospice agencies wanting SEO, paid search and printed sales materials
Specialties
Home Health and Hospice
Pricing
Custom marketing packages built after a discovery call
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +4
No reviews yetVerified Oct 2026

Curve Communications

Vancouver, Canada

Healthcare is one of several verticals

Vancouver lead generation agency offering Google Ads, local SEO, CRM automation and AI search content to chiropractic, dental, optometry and other clinics.

Best for
Independent clinics in British Columbia wanting Google Ads, local SEO and lead follow-up on published monthly pricing
Specialties
Dental, Chiropractic, Physical Therapy, Medical Practices, Eye Care
Pricing
Foundation plan $497/month; Google Ads $997/month; Google & Meta $1,497/month; Full Operation $1,997/month; ad spend billed…
  • SEO
  • AEO and GEO
  • PPC
  • Web Design
  • +3
No reviews yetVerified Nov 2026

Darb Productions

Riyadh, Saudi Arabia

Healthcare is one of several verticals

Production and marketing house with a Riyadh healthcare practice running patient acquisition ads, medical SEO, reviews and doctor video for clinics and hospitals.

Best for
Riyadh clinics and hospitals wanting paid patient acquisition backed by strong video production
Specialties
Hospitals and Health Systems, Medical Practices
Pricing
Doctor plans from SAR 5,500/month; clinic plans from SAR 25,000/month; hospital pricing custom
  • SEO
  • PPC
  • Social Media
  • Reputation Management
  • +2
No reviews yetVerified Nov 2026

Dental Design

Poole, United Kingdom

Healthcare only

Poole-based dental marketing agency building websites, branding, SEO, Google Ads, review and social tools for UK dental practices since 2000.

Best for
Dental practices wanting a new website and brand with SEO, PPC and review tools from one long-running specialist
Specialties
Dental
Pricing
Custom quotes only
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +4
No reviews yetVerified Nov 2026

DentalArmy

Munich, Germany

Healthcare only

Munich agency for dental and orthodontic practices offering websites, SEO, Google Ads, social media, recruiting and photo and video production.

Best for
Established dental and orthodontic practices in the DACH region with budget for custom websites and ongoing SEO
Specialties
Dental, Orthodontics
Pricing
SEO from EUR 1,595/month net; custom practice websites from EUR 17,000 one-off net
  • SEO
  • AEO and GEO
  • PPC
  • Social Media
  • +4
No reviews yetVerified Nov 2026

DigeeMed

Dubai, United Arab Emirates

Healthcare only

Business Bay healthcare agency in the DigeeSell Group offering medical SEO, healthcare PPC, social media and websites for UAE doctors, clinics and hospitals.

Best for
Specialist doctors and hospitals wanting medical SEO and paid search with clinician review of content
Specialties
Dental, Hospitals and Health Systems, Medical Practices, Orthopedics, Eye Care
Pricing
Custom quotes after a free audit
  • SEO
  • PPC
  • Social Media
  • Web Design
  • +2
No reviews yetVerified Nov 2026

Healthcare is one of several verticals

Chicago digital agency running local SEO, paid search, AI search optimization and reputation programs for multi-location pain management clinics.

Best for
Multi-location pain management groups wanting local SEO, paid search and location-level reporting
Specialties
Medical Practices, Home Health and Hospice, Pain Management
Pricing
Custom quote; free consultation
Privacy
Compliance-aware approach; recommends HIPAA-compliant platforms, encrypted forms and patient consent for testimonials
  • SEO
  • AEO and GEO
  • PPC
  • Web Design
  • +1
4.9based on 34 Google reviews +1 more siteVerified Oct 2026

Side-by-Side Comparison

AgencyHeadquartersHealthcare focusCore servicesPublished pricing
12AM AgencyDallas, TexasHealthcare is one of several verticalsSEO, AEO and GEO, PPCCustom quote
5W Public RelationsNew York, New YorkHealthcare is one of several verticalsAEO and GEO, PPC, Social MediaMonthly budgets from under $15,000 to over $100,000
Agencia SEO DentalCornellà de Llobregat, SpainHealthcare onlySEO, AEO and GEO, PPCPlans from 550 euros/month (Lanza), 950 euros/month (Impulsa) and…
agentur ortFrick, SwitzerlandHealthcare onlySEO, AEO and GEO, Social MediaCustom quotes; free introductory call
AnthemAuckland, New ZealandHealthcare is one of several verticalsSocial Media, Content Marketing, Reputation ManagementCustom quotes only
Anvil MediaPortland, OregonHealthcare is one of several verticalsSEO, PPC, Social MediaCustom quotes only
Armada Medical MarketingArvada, ColoradoHealthcare onlySocial Media, Web Design, Reputation ManagementCustom quotes only
Audiology IntelligenceSt. George, UtahHealthcare onlySEO, AEO and GEO, PPCMonthly retainers; quotes depend on the services chosen
Audiology PlusNew York, New YorkHealthcare onlySEO, AEO and GEO, PPCCustom quotes only
AudiologyDesignHealthcare onlySEO, AEO and GEO, PPCCustom quote; free website consultation
AvilyCape Town, South AfricaHealthcare onlySEO, Social Media, Web DesignCustom quotes only; no payment or commitment until a…
BerbésMadrid, SpainHealthcare onlySocial Media, Content Marketing, Reputation ManagementCustom quotes only
Beyond Indigo PetsHealthcare onlySEO, PPC, Social MediaMonthly plans priced on time required, not ad budget
Blue Orchid MarketingDanbury, ConnecticutHealthcare is a core verticalSEO, AEO and GEO, PPCCustom quotes only
Boyes Public RelationsAuckland, New ZealandHealthcare is a core verticalContent Marketing, Reputation ManagementCustom quotes only
BrandignityNaples, FloridaHealthcare is one of several verticalsSEO, PPC, Social MediaCustom proposal; free website analysis
BSPKNWayzata, MinnesotaHealthcare is a core verticalSEO, AEO and GEO, PPCCustom quotes only; free 30-minute strategy session
Cardinal Digital MarketingChamblee, GeorgiaHealthcare onlySEO, AEO and GEO, PPCCustom quote; minimum project size of $5,000
Chatter Buzz MediaOrlando, FloridaHealthcare is a core verticalSEO, AEO and GEO, PPCHealthcare engagements start at $10,000/month; free growth audit
Clinic ScalersDubai, United Arab EmiratesHealthcare onlySEO, AEO and GEO, PPCCustom monthly quotes after a free written audit; ad…
Com & HealthParis, FranceHealthcare onlySEO, AEO and GEO, PPCCustom quotes; free initial diagnostic offered
COM SaludMadrid, SpainHealthcare onlySEO, PPC, Social MediaCustom quotes only
Communications Strategy GroupHealthcare is a core verticalPPC, Social Media, Web DesignCustom quote
corecubedAsheville, North CarolinaHealthcare onlySEO, AEO and GEO, PPCCustom marketing packages built after a discovery call
Curve CommunicationsVancouver, CanadaHealthcare is one of several verticalsSEO, AEO and GEO, PPCFoundation plan $497/month; Google Ads $997/month; Google & Meta…
Darb ProductionsRiyadh, Saudi ArabiaHealthcare is one of several verticalsSEO, PPC, Social MediaDoctor plans from SAR 5,500/month; clinic plans from SAR…
Dental DesignPoole, United KingdomHealthcare onlySEO, PPC, Social MediaCustom quotes only
DentalArmyMunich, GermanyHealthcare onlySEO, AEO and GEO, PPCSEO from EUR 1,595/month net; custom practice websites from…
DigeeMedDubai, United Arab EmiratesHealthcare onlySEO, PPC, Social MediaCustom quotes after a free audit
Digital Authority PartnersChicago, IllinoisHealthcare is one of several verticalsSEO, AEO and GEO, PPCCustom quote; free consultation

Pricing and terms as of each profile’s last verified date.

From the blog

Guides on Healthcare Reputation Management

All articles

What to Look For

Reputation work in healthcare is mostly process: asking every patient fairly, monitoring every site and replying without disclosing anything.

  • Review requests to all patients: Automated requests after visits that go to everyone, not just patients flagged as happy.
  • HIPAA-safe reply templates: Responses that never confirm someone was a patient or mention their care, approved by your privacy officer.
  • Wide monitoring: Coverage of Google, Facebook, Yelp and health-specific review sites, with alerts by location and provider.
  • Service recovery: A route for unhappy patients to reach a manager privately, and tracking of how complaints are resolved.
  • Secure data handling: A business associate agreement and secure integration when the agency pulls patient contact lists from your scheduling system.
  • Policy-based removal requests: Flagging reviews that break platform rules, without promising removals.

Compliance and Advertising Rules

Replies to reviews are where many practices get into trouble. OCR has settled several cases over replies that disclosed patient information, including Elite Dental Associates for $10,000 in 2019, New Vision Dental for $23,000 in 2022 and Manasa Health Center for $30,000 in 2023. General advice to personalize replies with reviewer names or details does not fit healthcare.

The FTC’s Trade Regulation Rule on the Use of Consumer Reviews and Testimonials took effect on October 21, 2024, and lets courts impose civil penalties for knowing violations. It bans writing, buying or selling fake reviews, offering rewards on condition that reviews are positive or negative, undisclosed reviews from employees and relatives, company-controlled review sites posing as independent, and suppressing reviews through threats, intimidation or false accusations. The FTC says the rule does not specifically ban asking only happy customers, often called review gating, but warns the practice could still violate the FTC Act.

Google separately prohibits offering discounts or free services in exchange for posting, changing or removing reviews. In Australia, Ahpra’s rules bar testimonials in advertising for regulated health services, though patients can still post reviews on sites the practice does not control.

How Engagements Usually Work

Most agencies charge a monthly fee that bundles review software and service, sometimes priced per location. Setup involves connecting your scheduling or practice management system, approving request messages and reply templates, and training front desk staff. Expect monthly reports on review volume, average rating, response times and themes by location and provider. Ask who writes and approves replies, how quickly negative reviews get a response, and whether the agency’s staff are trained on HIPAA before they touch your accounts.

Red Flags

  • Fake or seeded reviews: Any offer to write, buy or post reviews for you.
  • Review gating: Systems that send only satisfied patients to public review sites.
  • Guaranteed removals: No agency controls whether a platform deletes a review.
  • Replies that confirm care: Templates mentioning visits, procedures or test results.
  • Threatening reviewers: Legal threats or pressure to take reviews down.

Frequently Asked Questions

Can a doctor respond to a negative online review?

Yes, but carefully. Replies should not confirm the reviewer is a patient or mention any treatment details, even if the reviewer shared them first. A short, general response inviting the person to contact the office is usually safest. OCR has settled cases with practices that disclosed patient information in review replies, so have your privacy officer approve reply templates.

Can healthcare practices ask patients for reviews?

Yes. Asking patients for honest feedback is allowed and common, often through a text or email after a visit. Send requests to all patients rather than only those likely to be happy, since the FTC warns selective asking could be deceptive. If the request process uses patient contact data, make sure the vendor has signed a business associate agreement.

Can I offer patients a discount for leaving a review?

Google prohibits offering discounts, free goods or services in exchange for posting, changing or removing reviews. The FTC’s 2024 rule bans incentives conditioned on a review being positive or negative, and other incentives can still raise disclosure issues. Most healthcare practices avoid review incentives entirely and focus on asking every patient at the right moment.

Can a reputation agency remove bad reviews?

An agency can flag reviews that appear to break a platform’s rules, such as spam, off-topic content or conflicts of interest, but the platform decides whether to remove them. No agency can guarantee removals. Threatening or pressuring reviewers can violate the FTC’s review rule. Responding well and earning more genuine reviews usually does more for your rating.

Is review gating allowed for medical practices?

The FTC’s 2024 consumer review rule does not specifically prohibit review gating, which means filtering patients so only satisfied ones are invited to post publicly. But the FTC says the practice could still violate the FTC Act as deceptive. Asking all patients and handling complaints through a separate service recovery process is the safer approach.

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