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Ruby Digital

Cape Town, Western Cape, South Africa

Cape Town digital marketing agency with a healthcare practice offering SEO, AI search optimization, Google and Meta ads and content for clinics and practices.

Healthcare is one of several verticalsNo reviews yet

The agency’s homepage

Key Facts

HeadquartersCape Town, Western Cape, South Africa
Other officesJohannesburg, Port Elizabeth, Douglas (Isle of Man)
Healthcare focusHealthcare is one of several verticals
Best forAesthetic clinics and multi-site practices wanting SEO, AI search visibility and paid ads from one team
Published pricingCustom quotes only
HIPAA and privacyHealthcare page says providers must meet rules such as POPIA and states that the agency follows regulatory guidelines; no further detail published

Highlights

  • Reports an 80.08% rise in booking form submissions for a Western Cape aesthetics clinic group (Apr to Jun 2025 vs Aug to Oct 2024)
  • Lists AI SEO & GEO and Search Everywhere Optimisation services
  • Healthcare page covers private practices, clinics, hospitals, specialists and medtech companies
  • Premier Verified profile on Clutch

A Cape Town Group With an Isle of Man Office

Ruby Digital is a South African digital marketing agency with offices in Cape Town, Johannesburg and Port Elizabeth, plus an office in Douglas on the Isle of Man. Justin Lester is listed as founder and CEO of Ruby Group, with Ebert Grobler as co-founder and COO and Francois Herbst as co-founder and group CFO. The about page says the agency grew into an international firm after Grobler and Herbst joined the leadership team in 2021.

Healthcare is one of a long list of industries the agency serves, alongside e-commerce, hospitality, real estate, SaaS and online gaming. It has a dedicated healthcare industry page and a published healthcare case study.

Booking Systems, Programmatic Ads and ROI Dashboards

The healthcare page lists patient journey work on site structure, landing pages and booking systems; SEO aimed at high-value healthcare keywords; Google Ads, Meta and programmatic campaigns; service pages, blogs, FAQs and email campaigns; local SEO for map listings; and dashboards that track patient acquisition and ROI.

Across the wider agency, Ruby Digital also offers social media, web development and hosting, account-based marketing and a service it calls AI SEO & GEO, aimed at visibility in AI-generated search answers. A related offer called Search Everywhere Optimisation is also listed.

An Anonymous Western Cape Aesthetics Chain

The healthcare page names private practices, clinics, hospitals, specialists, medical technology firms and multi-location clinic networks as target clients. Its main healthcare case study covers an anonymized Cape Town provider of non-surgical aesthetic treatments with clinics across the Western Cape.

For that client the agency reports, comparing April to June 2025 with August to October 2024, an 80.08% increase in booking form submissions, a 168.42% increase in contact form submissions and a 41.48% increase in returning users. The work combined content optimization, new blog content, structuring pages for featured snippets and AI summaries, and technical SEO fixes. The agency also lists Ultima, a nutrition brand, under health and wellness.

Separate SEO, Media and Content Figures to Request

Ruby Digital does not publish fees or contract terms. Ask for separate figures for SEO, paid media management and content, and confirm any minimum term.

POPIA Handling of Patient Enquiry Data

  • Which healthcare clients besides the aesthetics case study can you discuss, and can we speak to one?
  • How do you report on visibility in AI search tools such as ChatGPT and Google AI Overviews?
  • How do you handle patient enquiry data from forms and ads under POPIA?
  • Which office and which team members would run our account?

Strengths and Considerations

Strengths

  • Publishes a detailed healthcare SEO case study with dated results
  • Offers AI search visibility work alongside classic SEO
  • Several South African offices plus an Isle of Man office
  • Team page lists 28 people

Considerations

  • Healthcare is one of more than ten industries served, including iGaming
  • Only one detailed healthcare case study is published
  • No published pricing or contract terms

Specialties and Services

Healthcare specialties served

Marketing services offered

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