New Zealand permits consumer ads for approved prescription medicines, yet its Medical Council bars doctors from using patient testimonials. The agencies listed here have New Zealand offices and healthcare work. Below the list is a guide to the rules and to hiring well.
Auckland communications firm running public awareness, media, digital and stakeholder campaigns for pharmaceutical companies, healthcare providers and health charities.
Best for
Pharma companies, health tech firms and health charities needing awareness campaigns, media relations and stakeholder engagement
Specialties
Senior Living, Pharma and Life Sciences, Digital Health
Auckland pharmaceutical and healthcare marketing agency producing content and multi-channel campaigns for doctors, patients and global drug and device brands.
Best for
Pharmaceutical and medical device brands needing HCP education and patient campaigns in New Zealand and Australia
Brisbane performance marketing agency running SEO, AI SEO, Google Ads and social ads, with published results for imaging, physio, ENT and dental clients.
Best for
Imaging, physio and specialist clinics wanting performance-focused paid search and SEO
Auckland strategic communications consultancy advising healthcare organizations on medicines access, policy change, stakeholder engagement and reputation under public scrutiny.
Best for
Pharma companies, health providers and patient groups facing policy debates, funding decisions or reputational pressure
Specialties
Hospitals and Health Systems, Pharma and Life Sciences
Christchurch search agency offering Google Ads, SEO, AI SEO and Meta ads, with a published patient acquisition case study for an Auckland physiotherapy group.
Best for
Physio and allied health clinics wanting Google Ads and SEO with published starting prices
Specialties
Physical Therapy
Pricing
Google Ads from $495/month; SEO and AI SEO from $1,990/month; combined from $2,470/month (NZD ex GST)
Auckland healthcare communications agency providing strategy, medical writing and creative campaigns for pharmaceutical brands such as Pfizer, Novo Nordisk and Viatris.
Best for
Pharmaceutical companies launching or defending brands in New Zealand that need medical writing and consumer creative together
Specialties
Pharma and Life Sciences, Weight Loss and Bariatric, Women's Health
Independent digital agency that designs and builds websites and apps for pharmaceutical companies, primary health networks and care providers in New Zealand and Australia.
Best for
Pharma brands and health networks that need a website, HCP portal or app built and maintained
Specialties
Urgent Care, Pharma and Life Sciences, Weight Loss and Bariatric
Auckland PR and marketing agency offering media relations, content, social media and crisis support for pharmaceutical, eye care and health charity clients.
Best for
Pharma brands, specialist clinics and health charities wanting earned media and issues support in New Zealand
Family-owned Christchurch agency running Google Ads, SEO, AI search visibility, websites and CRM follow-up for dental practices and other local businesses.
Best for
Dental practices and small health clinics in Canterbury wanting Google Ads, SEO and patient follow-up from a local team
Boutique Auckland agency offering strategy, branding, Google Ads, SEO, websites and monthly marketing support for medical, dental and allied health practices.
Best for
Owner-run New Zealand practices wanting an outsourced marketing department on a monthly basis
Specialties
Dental, Chiropractic, Physical Therapy, Medical Practices, Hearing Care
Pricing
Custom quotes; free 30-minute consultation and free one-hour marketing assessment
Custom quotes; free 30-minute consultation and free one-hour marketing…
Pricing and terms as of each profile’s last verified date.
Prescription Medicine Ads Are Legal Here, With Strings
Medsafe’s guideline on advertising therapeutic products confirms that it is lawful in New Zealand to advertise both prescription and non-prescription medicines, as long as the medicine has consent for distribution. Unapproved medicines, and those supplied under an exemption, cannot be advertised. Sections 57 and 58 of the Medicines Act 1981 forbid false or misleading content, claims that a product is harmless or infallible, testimonials, and statements that a registered health professional uses or recommends the product.
An ad for a prescription medicine aimed at the public must carry the words Prescription Medicine or similar, the active ingredient and its amount, what the medicine is for, a statement that it has risks and benefits, where to find more information, and the advertiser’s name and address. Ads in mainstream media need an approval number from the Therapeutic Advertising Pre-vetting Service (TAPS), and pre-vetting does not shift liability away from the advertiser. Google adds its own gate: online pharmacies need Ministry of Health accreditation, and telemedicine providers promoting prescription services need LegitScript certification.
The ASA’s 2025 Health Code Now Covers Every Ad
The Advertising Standards Authority rewrote its Therapeutic and Health Advertising Code in 2025. The new version applied to new ads from 1 April 2026 and to all advertising from 1 July 2026. The ASA says the update gives clearer rules on testimonials and endorsements, including user-generated and third-party content, and widens the idea of a vulnerable audience to cover mental and physical wellbeing and personal circumstances. Complaints about health ads go to the ASA, and industry groups such as Medicines New Zealand run their own code complaints processes for members.
Doctors and Dentists Follow Different Testimonial Rules
The two councils that register most clinic owners take noticeably different positions, and an agency that runs both medical and dental accounts needs to keep them apart.
Topic
Medical Council (Statement on advertising, April 2022)
Dental Council (Advertising practice standard, September 2020)
Testimonials
Not allowed in a doctor’s advertising or on platforms they control; doctors must not invite them on third-party sites either, and must remove any that appear on their own channels
Allowed with written permission, if genuine, current, typical and not misleading
Before-and-after images
Discouraged as high risk; if used, unaltered, realistic, consistent lighting and framing, own patients only, with informed consent
Must show honest, typical outcomes, with written consent
Comparisons
Doctors must not compare themselves with colleagues or imply superiority
Like-for-like and accurate, never disparaging
Who is responsible
The doctor, even when a third party wrote the ad
The dentist, including for an advertising agent’s acts and omissions
The Medical Council also expects discount vouchers and online deals to state that buying one is not consent to treatment, that an assessment comes first and that the patient can withdraw. The Dental Council warns against implying specialist status in areas without a recognized specialist scope, such as implantology or cosmetic dentistry.
Public Hospitals, Private Insurance and Out-of-Pocket Dentistry
Public hospitals run by Health New Zealand sit beside a sizable private market. The Ministry of Health’s New Zealand Health Survey estimated that 1,519,000 adults held private health insurance in the year to June 2025, and those policyholders are the main audience for private surgical hospitals, specialists and diagnostic services. Dentistry is even more private: Health New Zealand says most adult dental care must be paid for privately, with each practice setting its own fees, while children and teenagers get free general dental care until they turn 18. That makes dental groups, along with aesthetic clinics, physiotherapy and allied health providers, private surgeons and pharma companies, the most active buyers of marketing.
Rule 3A and Patient Data From Third Parties
Health agencies follow the Health Information Privacy Code, issued under the Privacy Act 2020. A new Rule 3A applies to health information collected on or after 1 May 2026. When a clinic gathers health details about a person from someone other than that person, for example through a referral partner or a lead-generation campaign run by an agency, it must take reasonable steps to tell them what was collected, why, who will receive it, and how to access or correct it, unless an exception applies. Ask any agency feeding you leads to explain how that notice is given.
How the Firms on This Page Were Checked
Each agency listed has a working office in New Zealand. We looked at its own website for healthcare projects and confirmed that the services credited to it are ones it promotes there. No firm pays for a higher spot.
Getting the Right Agency for Aotearoa
Council fluency: Can they explain how the Medical Council and Dental Council rules on testimonials differ, and how they apply each to your profession?
Medicine ads: If you promote a prescription medicine or a clinic built around one, will they handle the mandatory statements and the TAPS approval?
Lead handling: How do their forms and lead partners meet the Rule 3A notice duty, and where is the data held?
Reviews: For medical practices, how will they monitor and remove testimonials on channels you control?
Te reo Māori: Who writes or checks content in te reo Māori if you want it, and is it reviewed by a fluent speaker?
Contract: What reports arrive each month, who owns the accounts, and what notice period ends the arrangement?
Frequently Asked Questions
Is prescription drug advertising legal in New Zealand?
Yes, for medicines with consent for distribution. Medsafe’s guideline confirms that both prescription and non-prescription medicines can be advertised to the public. Ads must not be misleading, must not use testimonials or professional endorsements, and must include set information such as the words Prescription Medicine, the active ingredient, its purpose, a risks-and-benefits statement and the advertiser’s details. Mainstream media ads also need TAPS pre-vetting approval.
Can New Zealand doctors use patient testimonials or Google reviews in marketing?
No. The Medical Council’s Statement on advertising says doctors must not use testimonials in their advertising or on platforms they control, and that includes patient comments shared from online review sites. Doctors should not encourage reviews on third-party sites and must remove testimonials that appear on their own channels. They are not responsible for unsolicited comments on sites they do not control.
Can a New Zealand dentist post before-and-after photos?
Yes, within limits. The Dental Council’s advertising practice standard requires before-and-after images to show treatment outcomes honestly and to represent typical results rather than exceptional ones. The patient must give written consent to the images being used in advertising. Dentists stay responsible for these ads even when an agency produces them, so ask for a consent record for every image.
When did the new ASA Therapeutic and Health Advertising Code take effect?
The Advertising Standards Authority’s 2025 code applied to new advertising from 1 April 2026 and to all advertising from 1 July 2026. It gives clearer rules on testimonials and endorsements, including user-generated and third-party content, and broadens how vulnerable audiences are defined. Clinics with long-running ads, landing pages or social posts should have checked them against the new code by the July deadline.
Is adult dental care free in New Zealand?
Mostly not. Health New Zealand says most adult dental care must be paid for privately, and each practice sets its own fees. Limited help exists for some adults, such as people with certain medical conditions or disabilities and low-income Community Services Card holders needing emergency care. Children receive free general dental care until they turn 18, which is why adult patients are the main focus of dental marketing.
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