OuterBox

A Summit County Agency With 300 Staff and an Urgent Care Page

OuterBox has been based in the Akron area since 2004, with its headquarters in Copley, Ohio, just off I-77. It also lists offices in Houston and Tuscaloosa and reports more than 300 team members spread across 21 states. Most of its client work is in ecommerce and B2B. Healthcare is one of its industry groups, and urgent care has a dedicated page.

Check-In Links, Capacity Budgets and Clinic Radius Targeting

Search work for urgent care starts with Google Business Profiles, directory accuracy, location pages and technical fixes. The agency also sells GEO and AI SEO and says accurate listings shape how AI chat tools describe a clinic. Paid media covers search, paid social, connected TV and streaming audio, with budgets tied to clinic capacity and geographic rules that keep nearby locations from bidding against each other.

Websites are built to show hours, services and accepted insurance and to connect to a clinic’s check-in or booking tool. Conversion testing, call tracking, review requests and consent-based email reminders round out the list.

Meta Campaigns for a Rural Network of Clinics

The urgent care page describes work for a rural network with hundreds of in-person clinics. OuterBox rebuilt the Meta Ads account by care line and location and reports a 40% increase in patient interest and a 92% increase in exposure to new patients. The client is not named. Health logos on the page include FastPace Health, QuickMD, Nurx, Talkspace, LifeMD and University Hospitals.

For HIPAA-covered clinics, the agency says tracking is set up around aggregate conversion events so identifiable health details do not reach ad platforms, with final compliance calls left to the clinic’s counsel.

Free Audits Before a Custom Quote

Prices are not published. The site offers a free website audit and consultation, followed by a quote. A clinic group can ask how fees change as locations are added and whether connected TV and audio buys carry a separate media fee.

What an Urgent Care Operator Can Ask a Large Ohio Agency

• Who on the team has run urgent care accounts, and how many locations did they cover?
• Can we speak with the rural network from the Meta case study?
• Will you sign a Business Associate Agreement before connecting call tracking to our check-in system?
• Who owns the ad accounts and analytics properties if we leave?