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BFJ Digital

Brisbane, Queensland, Australia

Brisbane digital agency whose healthcare work centers on GP groups and clinic networks, offering local search, paid media, AEO, websites and CRM integration.

Healthcare is one of several verticals5.0 based on 61 Clutch reviewsBased on client reviews, they are creative, collaborative, punctual and transparent.

Homepage of BFJ Digital
The agency’s homepage

Key Facts

HeadquartersBrisbane, Queensland, Australia
Other officesGold Coast
Healthcare focusHealthcare is one of several verticals
Best forAustralian GP groups and clinic networks wanting local search and paid media tied to booking data
Published pricingMonthly investment set against a target cost per patient, based on locations, catchment competition and channels
Platform partnershipsGoogle Partner; HubSpot Partner; Meta Business Partner; Salesforce Partner

Highlights

  • Most healthcare work is with GP groups and clinic networks
  • Top healthcare clients include Better Medical, SmartClinics and Arcare
  • AEO audits and AEO strategy for AI answer engines
  • Ties booking systems and CRM data to cost per patient by location

Independent review record

Client Reputation Chart

Recorded Oct 31, 2026

Composite rating5.0/5Excellent
Client reviews61counted across all sites
Review sites1independent sources

Based on client reviews, they are creative, collaborative, punctual and transparent.

Ratings for BFJ Digital on public review sites
SourceRatingRange 1 to 5Reviews
Clutch5.0/561

What Clients Praise

  • Reviewers say projects consistently hit deadlines and agreed milestones
  • Clients report quick replies, often the same business day, plus regular transparent progress updates
  • Clients credit the work with higher conversion rates, better lead quality and lower acquisition costs

What Clients Flag

  • One client found the initial proposal thin and needing extra time to refine specifications
  • One client said project kickoff started about a week late due to high demand
  • One client wanted more structured follow-up and check-ins after the project was delivered

Ratings as shown on each review site on Oct 31, 2026. The composite is weighted by review count.

GP Groups and Clinic Networks Drive BFJ’s Health Work

BFJ Digital is a digital agency in Spring Hill, Brisbane, with a second office in Burleigh Heads on the Gold Coast. It works across many industries, including property, finance, automotive and education. Healthcare work covers medical practices, dental and aged care. Most of its healthcare work is with GP groups and clinic networks, along with specialist practices and allied health providers.

For medical practices, BFJ offers:

  • Medical local search with clinic location pages, Google Business Profile management and review generation
  • Medical content such as condition, service and FAQ pages, reviewed by practitioners before publishing
  • Paid search and social campaigns by location, with ad copy checked against guidelines
  • Booking system and CRM integration that reports cost per patient by location and attributes phone bookings

It also builds websites and runs content marketing, branding, analytics and CRM development. It offers AEO audits and AEO strategy, writes FAQ content for AI answer engines and runs ChatGPT advertising.

Better Medical, SmartClinics and Arcare on the Client List

Some of their top healthcare clients are Better Medical, SmartClinics, Arcare, NuvoHealth, MediRecords and Laser Vision. BFJ increased bookings for Better Medical, a national GP group, and built offline revenue attribution for Arcare. Paid search can generate inquiries within weeks, while organic and local search usually build over three to six months.

Monthly Investment Set Against a Target Cost per Patient

Cost depends on the number of locations, how competitive each catchment is and which channels are used. The monthly investment is set against a target cost per patient.

Strengths and Considerations

Strengths

  • Multi-location clinic experience with offline booking attribution
  • Practitioners review medical content before publishing
  • Partners with Google, Meta, HubSpot and Salesforce
  • Separate aged care practice

Considerations

  • Serves many non-healthcare industries
  • Based in Australia

Specialties and Services

Healthcare specialties served

Marketing services offered

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