Paris and Monaco Agency in the Groupe Complus Family
Com & Health is a French healthcare communication agency founded in 2008. It is a subsidiary of Groupe Complus, which is headquartered in Monaco, and it lists offices at 12 rue Turgot in Paris’s 9th arrondissement and on avenue Hector Otto in Monaco.
The agency says it has about 25 employees, including medical and pharmacist experts, and works with more than 50 brands. A director trained as a pharmacist leads regulatory work.
Santé Médicale and Santé Familiale Divisions
Work is split into two divisions: Santé Médicale for communication aimed at health professionals and Santé Familiale for the general public and pharmacies. Four service pillars are named Stratégie & Identité, Visibilité & Engagement, Expertise & Pédagogie and Créativité & Technologie.
Digital services include SEO adapted to health content, content marketing, social media management with health influencers, paid search and paid social, targeted emailing to doctors and pharmacists, online reputation management and Generative Engine Optimization. The agency also offers medical writing, advisory boards, e-learning and CPD modules, OTC trade marketing, film production, VR for medical training and Ailo, its AI-for-health offer.
CSL Seqirus, Virbac and Théa Under ANSM Visa Rules
Clients named on the site include CSL Seqirus, Virbac, Synthol, Viatris, Effik, Seppic, Théa, Stallergenes Greer, Bayer, Mayoly, Ipsen, Cooper and Arkopharma, plus the Centre Hospitalier Princesse Grace in Monaco. Its project showcase also features Danone, Novartis, Physidia and Bepanthen.
The agency says it works within ANSM visa rules, EMA rules, the French public health code, anti-gift rules and GDPR for health data. It reports producing dozens of films a year but does not publish campaign metrics.
Initial Diagnostic, Then Questions on Influencer Markups
No fees are published. The agency offers a free initial diagnostic before a proposal. Ask how the work is split between project fees and retainers, and whether influencer and media costs are billed at cost or with a markup. For long-term brand work, confirm how film, e-learning and VR projects are priced compared with recurring social media and SEO, and how many revision rounds each deliverable includes.
Pharmacist Review Before ANSM Submission
- How does your pharmacist-trained director review content before ANSM submission?
- What does GEO involve for a drug or OTC brand, and how will you report on it?
- How are health influencers selected and briefed to stay within French advertising rules?
- Which team, Paris or Monaco, would run our account day to day?
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